signing in issues

[ALI]

Hi endo


this is ali. I cant sign in to your forum. I have just upgraded Alternative allstars to v5. MY name over there is queenfreaky and over here queenfreaky2. I use the same password and email address. However i can log in over at my place but not here as it says the password is wrong. Am having the same issues at Allstars as Im also the admin over there but have a different password and email address for that account. I can not sign in as admin on my own forum as it tells me the password is wrong. have tried changing it 3 times to the same effect.

help!

[endo]

Hi Ali. Sorry you're having issues getting on the forum. This seems to be an issue a lot of people are having with the new version of the forum. Tons of people have posted about this on the Proboards support site.

I can only suggest trying the password reset option to see if that will let you get on, either this forum or yours as admin.
I was able to get on this forum and others fine after the conversion initially, then had to re-install Windows and couldn't get back on here. I finally did, but only after resetting my password, so that may work for you too.
Try that and let me know how it goes. If that doesn't help you may need to get someone at Proboards support to help.
So, keep me posted and I hope that works for you.

Dave

[queenfreaky2]

hurroah!! managed it! sure was complicated but have resolved my issues! thanks for your help! x

[endo]

Glad to hear it. Were you able to get onto your forum as well?

[queenfreaky2]

yes al long last. Had to mess about with emails and passwords for an age but got there in the end!

[endo]

It's a pain with the new version. Glad you got it fixed up. Your forum looks good BTW.

[queenfreaky2]

thank you